Service guarantee – your peace of mind

We are proud of our products and the quality and service we provide. Therefore, you will always get our service guarantee when buying windows and doors from us. 
Our aim is to have the most satisfied customers on the market. 

We leave no stone unturned in our efforts to provide the industry’s best customer service

We make it a point of honour to deliver quality products and good service! During recent years we have had the pleasure of being able to serve more than 100,000 satisfied customers! 

We always strive to provide the best customer service and train our employees on an ongoing basis. As a result, we have created an efficient and well-organized sales, logistics and service department staffed by capable, helpful and competent employees that are always ready to help you.

In an effort to define our customer service abilities, we have created a service strategy we call: “SERVICE GUARANTEE”:

✔ We respond to your claim within 24 hours (on weekdays)
✔ If you send an email before 2 p.m. (on weekdays), you’ll receive a reply the same day
✔ If spare parts are needed, they are quickly delivered from our own factory
✔ We carry out ongoing quality control of service matters
✔ If we deem that the defect product cannot be remedied, we produce a new item
✔ Submit your claim quickly and easily online

With SparWindows’ SERVICE GUARANTEE, you can have full peace of mind when buying windows from us.

We strive to provide help promptly and good service.
We hope that you will buy your new windows and doors from us :)

Nobody is perfect – but we will make sure to get it right...