Tea, coffee or food stains on internal sills
Wipe immediately with a clean damp cloth. If the stain has set, use sugar soap diluted according to the package instructions, applied gently with a soft cloth. Do not rub aggressively — you can lift the finish along with the stain. Persistent dark stains on bare or oiled wood may need light sanding and refinishing locally.
Mould or mildew spots
Black or green spots on timber, especially around the glazing bead or in corners, usually indicate condensation that has settled there. Wipe with a 50/50 mix of white vinegar and water, leave for 5 minutes, then dry thoroughly. Address the underlying condensation cause or the mould will return.
Greasy marks (kitchen windows)
Kitchen windows accumulate cooking grease on the timber finish over time. Sugar soap removes grease well without damaging most paint and varnish finishes. Dilute according to the product instructions, apply with a soft cloth in gentle circular motions, then rinse and dry. Test on a small inconspicuous area first if you are unsure about your finish.
Paint or finish failures
Small cracks, peeling patches or bare wood spots need attention before water reaches the timber underneath. Sand the affected area lightly with fine sandpaper, wipe clean of dust, then apply touch-up paint or stain matched to the existing finish. For windows refinished in the last 5–10 years, the original manufacturer may have records of the exact finish used.