The ultimate FAQ guide to
buying windows and doors online

Buying new windows and doors online can feel overwhelming, especially with so many options available.

When you’re looking for uPVCaluminium clad or wood windows and doors with energy-efficient glazing, and the perfect design to match your home, you probably have a lot of questions.

Sparwindows ultimate FAQ guide to buying windows and doors online

You order everything online – why not order windows and doors at a better price?


Based on decades of expertise, we’ve created the ultimate guide with the most frequently asked questions about buying windows and doors online. From pricing and installation to warranties and maintenance, find all the information you need to make the right choice - without the hassle.


Our most popular guides and topics

Product-related questions

What are the best materials for windows and doors (e.g., uPVC, wood, aluminum)?

What color and finish options are available? Can I customize them?

What glazing options are available (e.g., double, triple, laminated)?

What are the energy efficiency ratings for different types of windows and doors?

How do I measure accurately for replacement windows and doors?

What security features should I look for in new windows and doors?

Are these windows and doors compliant with UK building regulations?

What types of window and door styles are available (e.g., casement, sash, bi-fold)?

What are the noise reduction capabilities of the windows and doors?

Do you make special offers on products I cannot find on the website?

Which opening direction should I choose?

Ordering, price and financing questions

How much do new windows and doors cost on average?
How do I find the price for a window or door in a specific size and design?
How can I pay for my order - Are there financing options or payment plans available?
Are there any ongoing promotions or discounts?
What factors affect the cost of windows and doors (size, material, customization)?
How do I calculate the total cost including delivery and installation?
Will an invoice be sent after the order?
Have you received my order?
Can my order be changed or canceled?
Can items be added to my order?

Installation and delivery questions

Do you offer installation services or just supply the products?
Can I install these windows and doors myself, and how difficult is it?
What tools and materials will I need for DIY installation?
When can I expect delivery of my order - How long does delivery take, and are there tracking options?
Are there any additional charges for delivery to remote locations?

Warranty and support questions

What warranties are offered on the windows and doors?

What is the return policy if the windows or doors arrive damaged or defective?

Do you offer support for installation or aftercare?

Who do I contact if I have issues with the product after installation?

Can I get replacement parts or accessories for the windows and doors later on?

How do I maintain and clean my new windows and doors?


Got all the answers you need? Start designing your new windows and doors today, to boost comfort and cut energy costs.

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